Gambling firms told to play fair

ONLINE gambling companies have been ordered to make it easier for customers to withdraw their winnings after an investigation found some unfairly used small print to hold back cash.

The Competition and Markets Authority took action to ensure two websites changed their terms and conditions, and warned others they face ‘regulatory action’ unless they do the same.

The websites, Jumpman Gaming and ProgressPlay, used ‘unfair’ rules allowing them to confiscate money from accounts if players had not logged in for a certain length of time. It meant customers were more tempted to gamble away their winnings.

George Lusty of the CMA said: ‘People should be able to walk away with their own money whenever they want to.’