Not a premium service

lOyalty to my home insurer could have cost me (Mail). My renewal quote from churchill was £220 — an increase of £40 on the previous year.

I contacted the helpline and an adviser agreed to reduce it to £155.

However, when I checked the comparison website Moneymarket. com, I realised that a new customer would pay just £114.

How can the quotations be so erratic? I was so disgusted I cancelled my policy and have gone elsewhere.

R. F. WILLMOTT, Bushey, Herts.