YOU HAVE YOUR SAY
EVERY week, Money Mail receives hundreds of your letters and emails about our stories. Here are some from our investigation into online estate agents . . . MY TWO grandsons bought a property through one major online agency. Transactions were quick and smooth, and they have nothing but praise for the staff. n. G., hampshire. A 3 PC fee is laughable. Most High Street agents now charge a lower fixed fee. In my experience, online estate agents are just listers, not sellers. Why on earth would you pay upfront before your property is sold? D. h., by email. IF I ever got involved in selling the family home, I’d be tempted to list it on the internet and make my own ‘For Sale’ board. I’d be happy to organise viewings and take people round it myself. J. J., Farnborough, hants. I’VE sold a flat and a house in the past three years. Both times, it was easy to find a decent High Street agent for a fee of 1 pc plus VAT. Some of these online firms rarely secure viewings. F. n., london. TRY selling your property at auction. We did it and got the price we wanted and completed within 28 days. The fees were no different to what the average estate agent would charge. E. c., Southend-on-Sea, Essex. WE USED a hybrid agent. They were online, but also had a small office that wasn’t on the High Street. They packed in viewings and negotiated hard. We ended up getting above our asking price. K. l., hampshire. FROM a buyer’s point of view, I haven’t had great experiences with online estate agents. Many have a web-based service for booking viewings and it wasn’t worth the bother signing up just to see one property. F. G., by email.