BARCLAYS BETRAYAL LETTERS SPECIAL

HAS the bank any idea what distress this causes elderly people in rural areas with no bus services, such as ours? We do not suppose [Barclays] cares very much. E. G. , Barnwell, Northamptonshire. I WILL have to travel 20 miles to get to a Barclays bank. I am 83 years of age. Once again, the elderly are having to pay the price for badly run companies. S. A. ,email. I HAVE been a Barclays customer for over 40 years and am absolutely disgusted at the latest announcement. I have terminal cancer and rely on my husband to drive me everywhere. Barclays is heartless and the sooner it rethinks this, the better. G. W. , Fairlands, nr Guildford. MY LOCAL Barclays closed in December and since then I have used the Post Office. I am 83 and a carer for my husband. I am so angry to be treated so inhumanely. I intend to change banks after 60 years. J. G. , email. I FEEL completely let down by Barclays. I believe it has no thought whatsoever for what its customers want. L. B. , email. MY MOTHER is 82 and walks with a stick. The Post Office is the nearest place she can reach to withdraw cash, and speaking to someone there is a lifeline. J. P-M, email. THE decision is appalling and has no regard for rural communities, which rely on their local Post Offices. R. H. ,email. MY NEAREST Barclays is ten miles away. I am 80 and have been a customer since the late Fifties and this is a complete insult. S. C. ,Harwich, Essex. MY MOTHER has been a lifelong Barclays customer of more than 70 years, her closest branch is now 18 miles away. Barclays should be ashamed. T. U. , email. PLEASE ask Barclays to reverse its very odd decision to cancel this vital service. Further, I would be very interested to learn the age of the individual who was responsible for this decision. P. J. T, email. LEARNING that Barclays is stopping cash withdrawals at the Post Office is hugely disappointing. Post Offices are the only reliable access point for many as banks are closing and journeys to find a branch are becoming longer. S. C. ,email. WE HAvE been customers of Barclays since 1966 — but not for much longer if this stupid scheme happens. W. S. ,email. I HAVE been a Barclays customer since I was 16 years old and feel there is absolutely no customer care left. J. T. ,email. MY HuSBAND and I are pensioners and were appalled to hear that Barclays is no longer going to permit customers to withdraw cash from the Post Office. We have always banked with Barclays and have been very loyal customers. J. W. , Bexhill, East Sussex. ASTOUNDED at the decision by Barclays. We have been with the bank over 50 years and to treat customers like this is a disgrace. J. A. ,email. I HAvE banked with Barclays since I was 16 and its disgraceful decision should be reconsidered. Its statement that ‘none of our customers will be without access to cash to cash’ is a lie. K. S. ,Camelford. I AM 70 and have been with Barclays since age 17. Our nearest branch is a 32-mile round trip to Liskeard or a ferry ride to Plymouth. Please, Barclays, think of your loyal customers. S. D. , Millbrook, Cornwall. OuR nearest Barclays is ten miles away. Our nearest ATM is nearly a mile away, if it does not get blown up like it did this year. We do have a Post Office, but now Barclays is to stop us withdrawing cash there. S. B. , Grassington, N. Yorks. I HAVE been a Barclays customer for over 30 years but will dump it due to its pure arrogance. T. C. ,email. I WAS a Barclays employee many years ago when customers came first. I am disgusted by this action which will affect many older people. Perhaps those making the decision should realise they will grow older as the years go by. J. B. , email. I HAVE been with this bank all my life and am tempted to leave it in disgust over our treatment. A. S. ,email. I AM a widow in my 80s and find it hard to get about. I have to travel to the nearest village with a Post Office to get cash. Please do not let Barclays do this to us seniors. C. B. , email. WE have been Barclays customers for more than 30 years. In its arrogance, the bank thinks loyal customers won’t move, but it is wrong. C. H. ,email. THE decision to stop Barclays customers from withdrawing money from Post Offices from January 2020 is insane! Well done, Daily Mail, for headlining this . . . no thought of customer service anywhere. M. M. ,email. I am 84 and live in a small village. My husband doesn’t drive and we have no bus service. My only way to withdraw cash is at the local Post Office. Please help! M. M. ,email. WHEN Barclays began its branch closure programme, it said customers would be able to withdraw cash at Post Offices. It has now reneged on that promise. I. T. , email. AS a sub-postmistress of a rural Post Office and lifelong Barclays customer, I am disgusted by the bank’s decision to axe cash withdrawals at Post Offices. L. C. email.