Daily Mail

OUR HELPFORCE XMAS HEROINES

12 months after 34,000 Mail readers signed up as NHS volunteers, how some of them spent Christmas Day bringing comfort and joy

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It’s a year since the Daily Mail launched our unique Hospital Helpforce campaign, encouragin­g readers to volunteer in the NHs. An incredible 34,000 of you signed up, giving up your time to support the dedicated health profession­als working in our Health service. Volunteers are making a difference every day – including Christmas Day. Here we tell the stories of two of these Christmas Day angels…

THE PATIENTS WERE SO HAPPY TO SEE US

Emmy Webb, 68, is an author and scriptwrit­er who lives in London. Her husband Roger Webb, who was a musician and composer of theme tunes (including for George and Mildred) died of a brain tumour in 2002; their only child, Julia, was killed in a car accident in California at the age of 31 in 2005.

LOsING my husband and daughter has been tough and I’ve experience­d a lot of grief over the years. since Julia’s death I have spent most Christmase­s on my own as I have no other family left. I have friends, but they usually go away for Christmas or spend it with their own families and it can be very lonely – I don’t mind admitting I‘ve often sat and cried, watching tV soaps on my own, but somehow I have got through it all.

this year I decided to spend the day volunteeri­ng at the Chelsea and Westminste­r Hospital, doing whatever is useful in the hope of making a difference.

I became a volunteer after reading about the Daily Mail Helpforce campaign last year – it struck a chord, as I know what it’s like not to have any relatives, and I thought I could visit people in hospital and cheer them up.

I now volunteer at the Chelsea and Westminste­r for three hours a week and am really loving it. I help out on an elderly care ward – many of the patients have dementia but what I’ve found is that they love to have someone to sit with them and listen to them. It seems to calm them down. On Christmas Day I visited four different wards and spoke to the patients, some of whom were on their own and did not have anybody else visiting them.

they were very happy to see us, though unfortunat­ely some patients with dementia did not even know it was Christmas, which was very sad. But it was really quite a happy experience and thank God the sun was shining, so many of the patients were sitting by the window looking out.

the real saints are the nurses and doctors at the hospital. they work 12-hour shifts and what they face is very difficult. the work they do is unbelievab­le. they are all so kind and dedicated it’s really heartwarmi­ng – but they’re also incredibly busy so volunteers can help by allowing them the time to do their job.

Last week I was helping out at the hospital children’s party, putting up decoration­s, and it was wonderful to see the children’s happy faces. some of them were extremely ill – one little toddler had been in hospital for most of her life: when you see what some of them go through it puts your own troubles in perspectiv­e.

As I came out, the parents of one child stopped and thanked me – it was wonderful to feel like

I’d helped in some way – and I came home with a tattoo of a penguin on my arm and stars painted on my face!

My contributi­on is so tiny compared to what the doctors, nurses and other staff do, but I come out of the hospital with a smile on my face every time.

 ??  ?? Hands on: Emmy Webb with patient Luanne Woodbury
Hands on: Emmy Webb with patient Luanne Woodbury

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