Daily Mail

Whirlpool could face court over washer fires

- By Tom Kelly Investigat­ions Editor

WHIRLPOOL could face a criminal prosecutio­n over washing machine blazes that led to a mass recall.

The US manufactur­er issued an alert just before Christmas over more than half a million Hotpoint and Indesit appliances that are at risk of catching fire.

Now the Government regulator has refused to release informatio­n about its correspond­ence with the company’s bosses ahead of the recall because doing so could jeopardise ‘potential future criminal proceeding­s’ which may follow its ‘ongoing investigat­ion’.

The company faces claims of putting lives and property at risk by delaying a warning to British customers about the fire-risk washing machines. When it issued its safety alert on December 18 last year it said it had only become aware of the issue in the previous few weeks.

However, there have been 79 fires and ten injuries dating as far back as November 2016.

And the firm told investors on October 23 that it would be setting aside £80million to deal with the problem. It took a further eight weeks to issue the recall in Britain.

The recall came after reports of blazes caused by flaws in a doorlockin­g system which can overheat and catch fire when the machine’s heating element is activated.

The problems affect products from Whirlpool brands Hotpoint and Indesit sold in the UK between October 2014 and February 2018.

A Freedom of Informatio­n request to the Office for Product Safety and Standards (OPSS) asked for any correspond­ence between the Government regulator and Whirlpool about safety concerns over Indesit and Hotpoint washing machines and the product recall between October 22 and December 17 last year.

But the OPSS declined, with one reason being that the informatio­n was held for the investigat­ion it was conducting which may lead to criminal proceeding­s.

There are a number of potential proceeding­s that could follow. It is illegal to place an unsafe product on the market, with anyone convicted facing a maximum £20,000 fine and three months in jail. Whirlpool could also face prosecutio­n if it fails to continue to provide regular updates to OPSS on the product recall.

The possible legal threat is another serious blow for Whirlpool after it recalled five million of its tumble dryers, again over fire risks. Late last year a report by MPs branded the manufactur­er ‘chilling’ and ‘dangerous’ after the Daily Mail revealed it had used gagging orders to silence victims of tumble-dryer fires.

Whirlpool emphatical­ly denies there was any delay over the washing-machine recall and says that as soon as it had completed an investigat­ion to determine which models were affected it alerted the regulator and undertook a voluntary recall. The company insists this means there are no grounds for any legal action against it.

Whirlpool said: ‘Claims that Whirlpool delayed notifying customers about this safety issue are entirely false. This is a complex issue and it required several weeks of rigorous analysis to confirm which models are affected and therefore which customers need to take action.

‘A reserve was establishe­d in case further investigat­ions identified a need to take action.’

‘Putting lives and propery at risk’

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