Safe to have that home visit
PROCEDURES ARE NOW IN PLACETO PROTECT YOU
FOR those anxious to avoid the trauma of a fall at home, yet who have been wary to source the assisted living aids they need because of the lockdown, there is welcome news.
Thanks to new procedures in line e with the latest government guidelines s for those working in other people’s s homes, you can now feel confident t when asking a reputable assisted d living company to visit.
From social distancing, to PPE and d hand sanitisation, these strict protocols aim to keep customers safe and able to continue living comfortably in n the place they love best.
AT A SAFE DISTANCE
LOOKING for a folding wheelchair r to make days out and staycations s easier? Spring Chicken supplies s them — and a range of scooters, riser r recliner chairs and adjustable beds.
They will take great care during a demonstration or delivery.
Demonstrations are now given via a conference-calling facilities where e possible. Any face-to-face demos, if f required, will usually be in an outside e space unless unavoidable.
Beforehand, staff and customers s are each asked to confirm that they, or their household members, are not displaying any symptoms.
Staff will sanitise their hands, wear gloves and face masks, and will bag and remove all rubbish and sanitise products thoroughly. They do not shake hands and will always remain at a safe distance.
The customer is also supplied with gloves if they will be trying the product during the demo. Deliveries can be left outside for collection, or in an unoccupied room to ensure social distancing. The member of staff will then exit to a safe distance, so that the customer can inspect the goods.
GREAT FEEDBACK
WISHING you’d had the comfort and support of a riser recliner chair these past few months? Specialist Oak Tree Mobility is open for business again and following full government guidelines. For example, advisers call in advance to ensure it is safe to proceed. They wash hands or use hand sanitiser on arrival and leaving, practise two-metre distancing and wear gloves and a face mask during a demonstration.
If you want to test a chair or bed by sitting or lying on it, the demonstrator will first cover it with a disposable sheet. Before and after the visit, the product will be thoroughly cleaned.
The new procedures have proved very popular, with customers giving great feedback, explains the company.
DEMO IN THE GARDEN
HAPPY anniversary to Elite Mobility, which is celebrating 20 years as a supplier of top quality, competitively priced mobility scooters and other assisted living aids.
Each year has delivered more satisfied customers and growth, says the company, which is delighted to be back after the lockdown.
A featured product is the latest version of the Mini Crosser, known as the X Series. Built for challenging Nordic conditions, it is sturdy and reliable — and parts, such as the seat or controls, can be upgraded as needs change.
In line with current restrictions, Elite Mobility is offering socially distanced home demos, which can be held in the garden, driveway or in a garage.
The sales advisers are using full PPE and are sanitising the demo scooters before and after. All the procedures are explained over the phone beforehand.
Such strict measures mean enquiries are rising again across the industry.
So if you need to make changes for your comfort and welfare, now is a good time to act, knowing that your safety will indeed be put first.