Daily Mail

Care homes Xmas lottery

Uncertaint­y as some bosses open their doors – while others have already banned relatives

- By Eleanor Hayward Health Correspond­ent e.hayward@dailymail.co.uk

A CRUEL postcode lottery means heartbroke­n relatives face bans on seeing loved ones in care homes over Christmas.

Families are being banned from visiting care homes over the festive season, despite a Government pledge that mass visitor testing will allow all residents to hold hands and hug once again.

Some care providers say they are too short-staffed to facilitate visits, while others are adopting an ‘overly risk-averse’ approach and refusing to allow anyone in. In contrast, other homes are doing all they can to make Christmas special – even preparing for residents to have a turkey dinner with their families on the premises.

Campaigner­s last night urged the Government to make visits mandatory, saying that many care providers ‘are finding ways to wriggle out of providing visits’.

They are backing the Daily Mail’s Christmas campaign which calls for national guidance to ensure that no care homes can impose blanket visiting bans.

Currently local authoritie­s and care homes are free to impose their own rules, meaning the elderly are facing council bans on visits in parts of Britain.

Last night it emerged that one council has warned care homes not to use rapid coronaviru­s tests because of concerns about their accuracy.

Sheffield City Council has reportedly told care providers not to use the tests on staff, residents or visitors while it seeks clarificat­ion from the Government about the kits appearing to have an ‘unacceptab­ly high risk’ of not detecting the virus.

Last week, the Department of Health and Social Care wrote to all care homes in England announcing the national rollout of tests for visitors. Managers have been told they will receive supplies of rapid lateral flow tests within weeks, enabling safe in-person visits by Christmas.

However, some managers have already told relatives they do not have enough funding or staff to conduct the tests so they will continue to ban visitors.

Other homes have told relatives they will be banned from seeing their loved ones at all on Christmas Day – even to wave at through a window.

The National Care Forum, which represents care homes providers, said an urgent injection of funding was needed to fulfil Boris Johnson’s pledge for all care home residents to be able to hold hands with loved ones at Christmas.

Vic Rayner, director of the organisati­on, said: ‘Unless the Government provides care homes with more funding to enable visiting, you are setting homes up to fail, and setting residents and relatives up to be disappoint­ed and distressed.

‘Supervisin­g visitors and performing tests costs time and money and requires more staff. Care homes shouldn’t have to choose between looking after residents or allowing visitors.’

Diane Mayhew, from campaign group Rights for Residents, said: ‘We’re really worried about the difference­s in approaches that every care home and every local authority are taking.

‘It’s becoming increasing­ly clear that a lot of care homes are finding ways to wriggle out of providing visits.

‘The only way visits will happen everywhere at Christmas is if the Government issues clearer guidance to make visits mandatory. Care providers also need the resources and money to have staff to administer these tests.’

Gavin Terry, of the Alzheimer’s Society, said: ‘ Local decision- makers and care homes just can’t be left having to make the call to keep their doors shut this Christmas.

‘This postcode lottery comes off the back off a tokenistic funding pledge to the social care sector in the spending review and demonstrat­es how completely overstretc­hed the social care system is.

‘People in care homes do not have time on their side – for many, even Christmas will be too late.’

While some care homes are stubbornly keeping visitors out, others are already making arrangemen­ts for loved ones to hug and hold hands with residents on Christmas Day.

Adam Purnell, manager of the Kepplegate home in Lancashire, has ordered his own supply of rapid tests for visitors.

He said: ‘There’s one gentleman who comes every year and has Christmas dinner with his wife, and he was really panicking he wouldn’t be able to see her.

‘Organising the visits and testing requires a lot of hard work but it will be worth it all to see them together at Christmas. I can’t wait for them to be reunited.’

LET THEM HOLD HANDS THIS CHRISTMAS

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