Daily Mail

The spy in your computer that knows if you’re bored at work

- Mail Foreign Service

IT’S supposed to help bosses make sure work meetings are productive.

But a new computer system that can tell when employees are bored has been condemned as an alarming form of ‘workplace surveillan­ce’.

Microsoft has filed a patent for a network designed to monitor and score body language, speech and facial expression­s at meetings via cameras, sensors and software.

The ‘insight computing system’ will analyse how often each participan­t speaks and their speech patterns, picking up on signs indicating a drop in productivi­ty such as boredom and tiredness.

Their scores can then be cross-referenced with time spent texting, checking email and browsing the internet, using the software giant’s Office 365 software, the patent says.

All of the informatio­n gathered by the system would be combined into an ‘overall quality score’ for meetings. As well as in-person meetings, it could be used to monitor those held online.

Data researcher Wolfie Christl said: ‘This normalises extensive workplace

‘Committed to privacy’

surveillan­ce in a way not seen before. This is so problemati­c at many levels… not least, Microsoft gets the power to define highly arbitrary metrics that will potentiall­y affect the daily lives of millions of employees and even shape how organisati­ons function.’

Silkie Carlo, director of the campaign group Big Brother Watch, said the system was ‘invasive’ and a ‘major step back for workers’ rights’.

She added: ‘This type of employee surveillan­ce software obstructs diversity in workplaces by operating on the false premise that there is a uniform way that people work optimally.’

But Jared Spataro, of Microsoft, said the firm was ‘committed to privacy’ and the system was ‘not a work-monitoring tool’. The patent filing said the data it gleaned could help firms to avoid scheduling ‘non-optimal meetings’.

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