Daily Mail

Santa’s dismal drive-thru

Spray-on snow, a skinny Father Christmas, no gifts and £95 to feed Rudolph!

- By James Tozer

AS Christmas experience­s go, it pretty much sums up 2020.

Families who paid £25 per car for a socially distanced North Pole experience drive-through were led to expect a Covid-safe ‘winter wonderland’ with no fewer than nine reindeer.

Instead, some complained, what they found in a damp car park with spray-on snow was a ‘shocking’ disappoint­ment.

They described finding just two reindeer – which they had to pay an extra £95 to feed – and a grotto where Santa did not hand out presents. Others grumbled that Santa was skinny and had a black beard.

The Manchester Drive-Thru Christmas, organised to meet Covid regulation­s, is being held in the car park of the Sheridan events venue in Miles Platting.

One mother said: ‘I feel awful saying it, but for £25 it was shocking. Even my three-year-old mentioned that Santa had a black beard.’

She said that rather than being a drive-thru, it had been more a case of ‘park up and kind of walk between the two reindeer and the tunnel where Santa was’. ‘ The staff were so enthusiast­ic, but the Santa wasn’t very good at all,’ she added. ‘We also thought for £25 a little present would usually be given to the children from Santa, but there wasn’t anything.’

Event organisers say hundreds have visited and the majority have been pleased, with ‘only around eight or nine refunds’ issued.

But a number of negative reviews appear on the event’s Facebook page. Ashley Martin complained of a thin Santa (‘more meat on a rack of ribs’), adding: ‘Got told to park up at this drive-thru experience and get out the car. We entered a wonderful snowy landscape (soap foam) and fed the TWO reindeer, which was meant to be nine.’

Not everyone has been disappoint­ed, with organisers producing messages from customers describing ‘an absolutely magical time’.

Owner Mike Vaughan said the event had cost £20,000, and £25 for ‘half an hour to 45 minutes of entertainm­ent [is] a cracking deal’.

Mr Vaughan said customers were wrong to be disappoint­ed about the reindeer headcount, insisting the adverts had ‘never stipulated nine live ones’. There will now be free gifts for children such as sweets and Santa hats.

‘This is for kids aged one to six really,’ he added. ‘It’s parents who are complainin­g, not the kids, and it’s only a minority of them. All I care about is putting hundreds of smiles on the kids’ faces.’

 ??  ?? Top: Inside Santa’s grotto. Below: The two live reindeer Snack time: Feeding the reindeer costs an extra £95
Top: Inside Santa’s grotto. Below: The two live reindeer Snack time: Feeding the reindeer costs an extra £95
 ??  ?? Pay and no display: The Christmas drive-through has been set up in a Manchester car park
Pay and no display: The Christmas drive-through has been set up in a Manchester car park
 ??  ?? Not exactly the North Pole: Scaffoldin­g poles and a tarpaulin
Not exactly the North Pole: Scaffoldin­g poles and a tarpaulin

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