HOLIDAY GURU

All the answers you need

Q

OUR flight to Brussels was cancelled on the way to the airport last Sunday. BA rebooked us the next morning but cancelled that too. We had tickets for the Rolling Stones that evening, so we drove via Eurotunnel. It was a brilliant concert, but can we claim for our unused flight back and are we due compensation? John Linsdell, Southampton.

A

BA sAys it will refund both flights, as it must by law. you may try a compensation claim under rule EU-261, but the airline is almost certainly within its rights to

say your flight cancellation — caused by Heathrow’s last-minute restriction of takeoff slots, it says — was an ‘extraordinary

circumstance’ and so does not have to pay.

Q

MY HUSBAND and I are in our 70s and want to tackle the Menorca coastal path next year. We would prefer to stay centrally and be driven to the start point each day. Can you help?

Hilary Ludbrook, Birkenhead.

A

TRY Cami de Cavalls 360 ( camide cavalls360.com), specialists for arranging such Menorcan trips. It will tailor-make an itinerary. The journey should take about

ten days covering 115 miles. Good luck!

Q

OUR holiday to Koh Samui in Thailand was wrecked last week when our KLM flight was cancelled two days before departure. We booked through lastminute. com which is offering a refund, but are we also due compensation? Julie Bulgin, via email.

A

NOT in this instance. However , it was sensible of you to book a package trip. This is because if you had booked flights and accommodation separately, you might

have lost what you paid on your hotel. These troubled travel times are highlighting the valuable protection package holidays offer.

Q

CAN you recommend a fado venue in Porto in Portugal? We are about to go. Would we need to book in advance?

Daniel Kellman, London.

A

PORTO has many excellent venues for fado, the melancholic, yet catchy ,

Portuguese music. One of the best is Casa da Marinquinhas ( casadamariquinhas. pt), which serves dinner to some of the city’s

top performers; £32 pp. yes, book ahead.

WE’RE HERE TO HELP

IF YOU need advice, the Holiday Guru is here to answer your questions. Email us at holidayplanner@dailymail.co.uk.