THE BIG QUESTION

Every day we’ll be asking your opinion on one of Britain’s big talking points. You can have your say and vote at mirror.co.uk

British Airways’ chief Alex Cruz has refused to resign over the massive IT failure that hit 75,000 travellers over the bank holiday weekend.

Do you think he should step down?

YES 80% NO 20%

No. I don’t see how his resignation would help. Someone needs to be responsible for sorting out this mess. ROCCO56

Yes. BA has a big, big problem. This should never never have happened. Perhaps they need to rethink top management. ZEYTIN

Yes. Having been the best, the UK now has some of the worst service in the world while CEOs skim off as much money as possible. BLACKANDRED

Yes. British Airways need to change their name after outsourcing their IT to India. ANGELA KNOWLES

No. BA isn’t the only company that’s engaged in ruthless cost-cutting. He will be under pressure to the shareholders. TERENCE BRITTON

Yes. This should be a wake-up call outsourcing doesn’t save anything. DAVE SPARROW

To have your say, go to Mirror.co.uk