Mo­bile moan

Daily Mirror - - FINANCE -

BT has been named the joint worst mo­bile provider for com­plaints – the first time watch­dog Of­com in­cluded it.

BT Mo­bile had 11 com­plaints per 100,000 cus­tomers be­tween April and June, the same as Voda­fone.

Un­til now, BT’s mo­bile busi­ness has been classed as too small to be in the list.

BT has a shock­ing track record, with Of­com’s lat­est survey nam­ing it worst among pay TV providers, broad­band com­pa­nies and on a par with the Post Of­fice and Talk­Talk for land­line firms.

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