Dodgy plots, plummeting ratings and its first Bafta snub for 13 years... what’s going wrong in Walford?

SOAP characters being recast happens all the time.

But EastEnders really pushed its luck with the reintroduction of Michelle Fowler.

Not only did Jenna Russell look absolutely nothing like Susan Tully, Michelle had also had a personality transplant – one which appeared specifically designed to annoy as many fans as possible.

Jenna did her best but many fans could not see past the physical difference. It didn’t help that Michelle’s comeback storyline – she’d been having an affair with a teenage college student in America – was greeted with a

I’VE CHANGED Jenna’s Michelle