Daily Mirror

This is how British Gas rewards loyalty

- BY GRAHAM HISCOTT Head of Business graham.hiscott@mirror.co.uk

GREEDY British Gas bosses were slammed yesterday after raising prices for the second time in five months.

The 3.8% hike, affecting 3.5 million customers, came just a week after the firm revealed a £430million profit for the first six months of this year.

The hikes will hit those on the standard variable tariff – already the energy giant’s most expensive deal.

Henry de Zoete, of Look After My Bills, branded the move “a disgrace and a slap in the face for families”.

And Citizens Advice chief Gillian Guy said: “A second significan­t price hike in a year will be a bitter pill to swallow for hard-pressed customers.”

Regulator Ofgem suggested British Gas was passing on rising costs to protect its profits and joined calls for customers to switch providers.

Alex Neill, from Which?, said: “They should take the power back into their own hands and radically change how much they pay, simply by choosing a better deal. Before

SOCIAL MEDIA @dailymirro­r the energy price cap comes into effect, customers still stuck on poor-value standard tariffs should look to switch now.” The price rise kicks in on October 1 and will add £44 to a household’s typical gas and electricit­y bill. It follows a 5.5% rise – or £60 a year – at the end of May. The two rises will rake in an extra £360million. British Gas was accused of timing the increase to take effect before the proposed cap on standard prices, due later this year. Nearly

or call 0207 293 2245 (Mon-Fri, 9am-5pm) 290,000 customers ditched the provider, part of Centrica, in the first half of this year. Centrica boss Iain Conn received £1.7million last year.

Centrica Consumer chief executive Mark Hodges, who got £1.2million last year, said it had “reluctantl­y” increased prices and it “reflects the sharp rise in wholesale energy costs”.

But Shadow Business Secretary Rebecca Long Bailey said: “The energy companies have gone way too far in ripping off their customers.”

 ??  ?? British Gas is owned by energy giant Centrica, which is run by Iain Conn, left
British Gas is owned by energy giant Centrica, which is run by Iain Conn, left
 ??  ?? Hodges blamed wholesale costs
Hodges blamed wholesale costs

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