LOCKED TOUT
Hundreds of furious Noel Gallagher fans barred from concerts or made to buy tickets again because they used Viagogo
ANGRY customers have slammed rogue ticket site Viagogo after they were barred from Noel Gallagher’s gigs in Scotland. Hundreds of fans fell foul of strict ID rules and were told they had to buy new tickets.
HUNDREDS of Noel Gallagher fans who bought tickets from rogue site Viagogo were furious when they were turned away from his gigs in Scotland. The star’s show with his band the High Flying Birds went down a storm at Glasgow’s SSE Hydro on Tuesday night – but not with those who paid over the odds on the ticket resale site. Fans who bought tickets on Viagogo also faced problems getting into Gallagher’s gig in Aberdeen last night.
People who could not produce ID to match the name on their ticket were stopped from getting in – unless they paid for another ticket.
Some stumped up the cash but hundreds of fans who were unable to pay missed the former Oasis man’s gigs. The ticket shambles came as Viagogo were slammed by a watchdog yesterday for failing to tell customers about the risks of buying “resale” tickets.
One angry fan tweeted that she had been left hundreds of pounds out of pocket after being denied entry to the Glasgow gig.
The woman, identified only as Gillian, posted: “Totally disgusted. I’m out of pocket by £286.45 now.
“Security & staff did
not allow ANYONE with Viagogo tickets into the concert. We were advised to go to the ticket office and I paid a further £112.40.”
She later added: “Viagogo apologised for the experience I had & refund is on its way.”
In Aberdeen, concert-goers Lisa Stars and Alana Russell told how they bought two tickets from Viagogo at a total cost of £186 – but as they didn’t have ID that matched the original buyer, they were faced with being refused entry.
The friends were advised to go to the ticket office, where they had to re-purchase the tickets in their own names at a cost of £95 for the pair.
That meant they had spent a total of £140.50 each for tickets that have a face value of £47.50.
They now hope to get a refund from Viagogo. The rocker’s management had tweeted before the Glasgow gig: “Fans attending Noel Gallagher’s High Flying Birds UK Arena tour dates are reminded that there will be strict photo ID checks on all tickets to get into the show.” Claire Turnham, of the Victim of Viagogo Facebook group, has forced the secondary ticket site to pay back more than £200,000 in rip-off fees to fans. She said yesterday: “Those people who are affected by this should check our group’s guidance on how to get their money back. “They should notify Viagogo within 48 hours.”