This is how British Gas reward loyalty
FED-UP CUSTOMERS URGED TO SWITCH
BY GRAHAM HISCOTT GREEDY British Gas bosses were slammed yesterday after raising prices for the second time in five months.
The 3.8 per cent hike, affecting 3.5million customers, came just a week after the firm revealed a £430million profit for the first six months of this year.
The hikes will hit those on the standard variable tariff – already the energy giants’ most expensive deal.
Henry de Zoete, of Look After My Bills, branded the move “a disgrace and a slap in the face for families”.
And Citizens Advice chief Gillian Guy said: “A second significant price hike in a year will be a bitter pill to swallow for hard-pressed customers.”
Regulators Ofgem suggested British Gas were passing on rising costs to protect their profits – and joined calls for customers to switch providers.
Alex Neill, from consumer group Which?,