TSB get a new boss
HIGH street bank TSB have poached their new boss from rivals CYBG to replace chief executive Paul Pester, who quit after this year’s IT meltdown.
Debbie Crosbie, right, whose start date next year has not been confirmed, is tasked with rebuilding TSB’s reputation in the wake of the episode, which saw customers lose access to their online banking after the bungled introduction of a new computer system.
She is currently group chief operating officer at CYBG, the lenders behind the Clydesdale and Yorkshire banks.
Crosbie said: “I’ve known and admired TSB for many years and I have huge respect for the values on which TSB have been built.”
Cars 2
CLEVER cars have fuelled a £6.4billion payout in insurance claims this year.
The Association of British Insurers say “ever more sophisticated vehicle technology” drove a five per cent rise in repair bills alone to £3billion.
Examples include sensors in bumpers and windscreens, which bumped up accident claims.
New tech has also contributed to theft soaring 32 per cent on last year, to £271million.
The rise comes in part from a surge in keyless vehicle crime, where crooks can use gadgets to break into vehicles fitted with the latest entry devices.
Huw Evans, ABI director general, said: “Despite rising claim costs, all drivers will appreciate the fact that the average price paid for motor insurance has been falling this year.”