Warning over National Insurance number phone scam

A WORRYING new scam involving National Insurance numbers has resulted in a surge of more than 1,000 calls to Action Fraud, the UK’s national reporting centre for fraud and cybercrime.

Victims have reported receiving an automated telephone call, during which they are told their “National Insurance number has been compromised”.

They are then instructed to “press 1 on their handset to be connected to the caller” in order to supposedly fix the issue and get a new National Insurance number.

But following these instructions could lead to sinister consequences. Once connected to the “caller”, victims are pressured into handing over personal details, which the fraudsters claim is to enable them to receive a new National Insurance number.

However, giving the criminals your personal details will enable them to commit fraud using your credentials and information.

Pauline Smith, head of Action Fraud, said: “We are asking the public to remain vigilant and be cautious of any automated calls they receive mentioning their National Insurance number becoming compromised.

“It’s important to remember if you’re contacted out the blue by someone asking for your personal or financial details, this could be a scam.

“Even confirming personal details, such as your email address, date of birth or mother’s maiden name, can be used by criminals to commit fraud. If you have any doubts about what is being asked of you, hang up the phone.

“No legitimate organisation will rush or pressure you.”

If you have provided personal details to someone over the phone and you now believe this to be a scam, contact your bank, building society and credit card company immediately and report it to police via 101.