Empire (UK) - - ON.SCREEN -

“The most painful job I did was mar­ket re­search for the Royal Mail. Ba­si­cally I had to call up peo­ple who had made a com­plaint. Let’s say you had a golf club sent to you and it never ar­rived or got lost on the way, I had to call you up and go through the ques­tion­naire and see how you felt Royal Mail dealt with the sce­nario. It was mind-numb­ing. There were a lot of an­gry peo­ple... I re­mem­ber ev­ery time I left the of­fice I used to go straight to the bar to have a drink, be­cause my brain was so numb.”

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