MICHAEL FASSBENDER

MARKET RESEARCHER

“The most painful job I did was market research for the Royal Mail. Basically I had to call up people who had made a complaint. Let’s say you had a golf club sent to you and it never arrived or got lost on the way, I had to call you up and go through the questionnaire and see how you felt Royal Mail dealt with the scenario. It was mind-numbing. There were a lot of angry people... I remember every time I left the office I used to go straight to the bar to have a drink, because my brain was so numb.”