Evening Telegraph (First Edition)

Unpaid library fines more than double in five years

-

ALMOST 40% of all fines issued by Dundee libraries since last April have yet to be paid.

Growing numbers of library loans in Dundee are not being returned, contributi­ng to a rising bill owed to Leisure and Culture Dundee, which manages the city’s libraries.

In 2016/17 so far, 5,747 fines covering the late or non-return of books, DVDs and CDs have not been paid.

A total of 14,841 have been issued — meaning 39% remain outstandin­g.

Data covering the five years dating back to 2012/13 shows the number of fines being issued by Leisure and Culture Dundee is declining.

However, the number of fines not being paid has more than doubled in the same time.

Documents suggest as much as £45,000 could be owed to the organisati­on in fines.

A spokesman for Leisure and Culture Dundee said: “The vast majority of fines are paid early but we know that incurring fines can make some people anxious.

“We want to reassure customers who do have overdue items that they can speak to our friendly library staff, as fines can be paid off a small amount at a time.

“It is very important to us that customers are able to make full use of our services, and have access to all our new stock.

“Customers can renew their books in person, by telephone, or online.

“In addition, to make it even easier, if they register their email address with us, they will receive notificati­on just before their items become overdue.”

Fines are issued on less than 4% of all loans at the city’s libraries, according to Leisure and Culture Dundee statistics.

The maximum fine which can be issued per item is £2, which is charged five weeks after the due return date.

Those under 18 or over 60 are exempt from charges.

Overdue letters are sent out to users after four weeks and six weeks.

If items are still not returned, or users reach an account limit of £20, then the library management system will not allow further loans to be made.

 ??  ?? More than 5,700 fines have not been paid so far in 2016/17.
More than 5,700 fines have not been paid so far in 2016/17.

Newspapers in English

Newspapers from United Kingdom