Evening Telegraph (First Edition)
Three-fold rise in issues raised over Carseview Centre
either upheld or partially upheld each year for the last three years.
A North East MSP said the upward trend in complaints was cause for concern. Scottish Conservative MSP Bill Bowman said: “The fact that the number of complaints and issues being raised is on the rise is a deeply worrying sign for patients.”
He added that the figures revealed further evidence of the “genuine struggle” facing NHS Tayside.
NHS Tayside’s associate medical director for mental health and learning disability Dr Neil Prentice said: “Mental health services have changed significantly since 2015/16 with an increase in the number of services provided at the Carseview Centre.
“This means that complaints related to other Tayside services are now reflected in the Carseview figures.”
Carseview could form a focal point of NHS Tayside’s mental health programme in the years ahead.
The health board is currently consulting on a redesign of its mental health and learning disability services.
Its preferred option for the process would see all general adult psychiatry services transferred to the Carseview Centre and the unit given a multimillion pound refurbishment.
Other, less urgent, mental health services would still be carried out elsewhere in Tayside.