Customer satisfaction is still at forefront for decorating firm

DAD knew best when it comes to work ethic and customer care at this Dundee decorating firm.

Tayside Decorators (Dundee) Ltd was first brought to life back in 1976 by Dave

Anderson Snr.

Dave was a hard worker for his new business and believed that the key to building a reputation with customers lay in complete customer satisfaction and therefore he focused on personal and quality service.

Dave’s beliefs are still at the forefront of what the company aims to achieve more than 40 years later and he passed on his work ethic and customer care standards to his children who now head up the company.

The business flourished thanks to

Dave’s skill and commitment to providing the best service. He employed a group of skilled and time-served tradesmen and opened his office.

In 1982, his son David joined the company as an apprentice and after a couple of years, he moved into the office to work alongside his father.

In 2012, Helen, Dave Snr’s daughter, joined the company to work alongside her brother.

Helen takes a more active role in the office and administration side of the business while David is your man out on the job alongside the team of dedicated trades staff who have decades of decorating experience.

With the company now in the capable hands of his son and daughter, Dave Snr decided to retire from his responsibilities in 2013.

To date, the company continues to offer an exceptionally high standard of painting and decorating services in Dundee, Angus and North Fife with no job too big or too small and offering both domestic and commercial services.

David said: “I was definitely taught my work ethic, customer care and timekeeping skills from my dad.

“It is important to us that we are keeping that same level of service that my dad provided from the start.

“It is great working in the business alongside my sister as we have that family connection.”

Tayside Decorators (Dundee) Ltd is also a Dundee Trusted Trader.