Council survey success

ANGUS council house tenant satisfaction rates have stayed high during the pandemic.

More than nine out of 10 people living in council housing said they were happy with the way the authority’s housing service manage their neighbourhood.

And 86% felt their rent level provided value for money. The annual tenant survey was conducted entirely by telephone last year due to the coronavirus situation.

Findings reported to communities committee councillors revealed 88% of respondents said they are “very satisfied” or “fairly satisfied” with the overall service provided by the council.

The telephone-only move also brought a cost saving for the council.

Communities convener Mark Salmond said: “The survey clearly demonstrates we are going in the right direction.”