Restaurant manager bites back in row with ‘St Madoes Karen’

A PERTH restaurant has hit back at a one-star review left on their Tripadvisor account by calling the complainer “the St Madoes Karen”.

Bosses at Two Chihuahua’s Gringo’s Bar and Restaurant left the scathing reply to an unhappy would-be customer who had failed to successfully order a takeaway or delivery.

In popular culture, a ‘Karen’ is a term for a woman who acts overly entitled or demanding beyond the scope of what is normal.

Writing as Apollo97, the so-called Karen complained that she had been unable to order food the day before she wanted it.

She was also told by the restaurant they did not deliver to her postcode and they only allowed collection between 4pm and 5pm, before they became too busy.

Unconvinced by the member of staff she was talking to, the would-be customer asked to speak to the manager, who backed up his employee.

Furious with the turn of events, Apollo97 took to Tripadvisor to vent her frustration and detail the exchange under the one-star review ‘Terrible Customer Service’.

She wrote: “When I tried to explain this (the issues listed above) to the manager, I could tell that I was wasting my breath by trying to give constructive feedback.”

Two Chihuahua’s is owned by Frank Burgerseed, who runs a number of establishments in the Fair City.

The entrepreneur has hit the headlines before, giving away free milkshakes when Boris Johnson came to town.

Not wanting to have Apollo97 have the last word on the matter, bosses at the Two Chihuahua’s hit back with their own retort.

It began: “Hi Apollo97, or the St Madoes Karen as we like to refer. We are very sorry that you think we should break the government guidelines and our rules just for you, unfortunately our staff and customers’ safety comes first.”

Frank Burgerseed is standing firm.