Anger as residents are left without mail deliveries for days

RESIDENTS in Perth claim they are being left without post for days – some since before Christmas – as the Royal Mail deals with staff absences caused by Covid-19.

Dozens of locals claim they have faced long waits for parcels and letters to arrive.

The issues have been reported in several areas including Tulloch and the north of the city.

Gordon Kennedy, who lives in the city centre, said that residents in his block have gone without mail for a fortnight.

He said: “It’s an absolute joke. Frankly it’s ridiculous and I am fed up of it.

“I know I am not the only one feeling like this.

“It’s a worrying time, especially when people are waiting for important documents.

“There have been issues for the last few weeks and it’s getting very frustrating to deal with.

“I am very angry about the situation and it’s causing me to become stressed.”

He says there has been a lack of information from Royal Mail about when the issues will be addressed.

Others have come forward to report similar experiences.

Sheila Lindsey, who lives in the north of Perth, said: “My experience with Royal Mail has been atrocious since the beginning of December, waiting 12 to 14 days sometimes for something to arrive.

“They use Covid as an excuse, then since Christmas they say it’s been because of the holidays.”

Laura Walter says a parcel due to be delivered to her home by Royal Mail went missing before Christmas, despite attempts to retrieve it from the sorting office.

She said: “It eventually appeared a few days later on a day we were at work again.”

A Royal Mail spokesperson says the “vast majority” of mail is delivered “safely and on time”.

They continued: “In the local area, we are experiencing some delays to service due to high levels of sickness absence and Covidrelated self-isolation.

“We apologise to any customers who may have experienced delays to their mail.”

Anyone concerned about their mail should call 03457 740740.