Mobility needs catered for with a company that delivers
HELP is at hand to ensure that disabled people can keep on the move.
Pembridge Vehicle Management (PVM) is there to give customers the independence they need to get about.
The company, based near Usk, is highly experienced in its field and has the right options to fit individual needs.
And it has had the seal of approval from Paralympian and motivational speaker John Harris, who said it had made so much difference to his driving experience.
Managing director Graham Thatcher said: “We deliver, not just promise.”
The company began in 2006 with a two-strong team and that has now grown to eight with an expansion that sees it serve the needs of customers from all over south Wales.
Pembridge Vehicle Management has a simple aim when its next customer comes through the door.
It seeks to make buying a wheelchair-adapted vehicle (WAV) or motability vehicle much easier than the buyer imagined .
It invites people to take advantage of a modern approach to customer care coupled with what many would consider as an old fashioned approach.
The team at PVM has more than 26 years of specialist experience and its staff are on hand to help the customer make the right decision to buy, lease or contract hire their next vehicle.
All the information needed to make an informed choice will be provided – but that is not all.
PVM is also a motability-accredited vehicle supplier and adaptation installer. It can offer hundreds of adaptations ranging from simple driving controls to person hoists to lift a wheelchair user into a standard car.
All adaptations are designed to help make the driving or travelling experience as comfortable as possible and, depending on which adaptations are chosen, they can help driving, stowing a wheelchair or scooter, or getting in and out of a car. The specialist services include: sourcing the best motability vehicle, WAV or minibus to suit individual needs and budget
arranging specialist hand controls, disabled driver adaptations or vehicle adaptations for wheelchair access organising finance accessing specialist insurance if required
saving time by arranging delivery of the vehicle straight to the door supplying vehicle hoists. John Harris paid tribute to the work of PVM in a testimonial.
“From the moment we first spoke on the phone, you have made me feel special as a customer,” he said.
“This is such a welcome change as some other dealers have made me feel like an inconvenience. I wish I had found you years ago.
“All of your team were knowledgeable, considerate and committed to help me get the suitable hand controls for me. As a result, you fitted my preferred controls, not the easy option of the usual standard model. This makes so much difference to my driving experience.
“I am delighted with every aspect of dealing with you. Clearly, you care about giving me the best equipment and service for my needs.
“You sorted everything as quickly as possible and with a smile. I will be letting everyone I know of your first class service.
“Businesses like yours that really look after their customers deserve to thrive.”
The showroom provides the ideal environment for customers to discuss their needs and to look at all of the options available to them. There is never a rush to choose a vehicle, just the desire to help them come to the best decision.
Mr Thatcher said: “Each member of our team has many years experience in the motability and WAV supply and service industry.
“We combine a passion to look after customers as we would wish to be treated ourselves. That’s why the whole team is friendly, honest, delivers the best service and keeps its promises.”
Pembridge Vehicle Management is located in the rolling countryside, just 10 minutes from the M4 junction at Newport where customers will be welcomed at the spacious and fully enclosed showroom. Here, all the vehicles are able to be viewed in comfort, whatever the weather outdoors.
Visit Pembridge Vehicle Management at Pembridge House, The Park Business Centre, Plough Road, Goytre, Penperlleni, near Usk NP4 0AL. Call 01633 485858 to arrange an appointment or visit www.minibussales.co.uk for more information.