Special night will honour airport’s top-flight heroes
Life savers and huge hearts recognised at special awards
FROM a team who saved a life to kind-hearted staff using their own money to help a stranded passenger get home.
Tonight the cream of Glasgow Airport will be rewarded with a special ceremony to mark the efforts of those who have gone above and beyond.
Now in their fifth year, the Glasgow Airport Awards give recognition to the work of 5000 staff who work at the transport hub.
AGS Airports Ltd Chief Executive Officer Derek Provan said: “These awards provide us with the ideal opportunity to celebrate Glasgow Airport’s continued success.
“More importantly, they provide the perfect platform to pay tribute to the commitment made by so many people to ensure we delivered a fantastic customer experience for the record 9.9 million passengers we welcomed through the airport last year.
“We should rightly be proud that again this year we received so many strong nominations from all aspects of the airport’s operation.
“From airlines and handling agents to retailers, facilities management partners and suppliers, we were inundated with so many instances where people went above and beyond for our passengers.”
The gongs, held at the DoubleTree by Hilton in Glasgow city centre, are held in 11 categories.
They are: Best Customer Intervention of the Year, Customer Service Team of the Year, Customer Service Employee of the Year, Campus Safety, Making A Difference, Retail/Caterer of the Year, Soaring Success of the Year, Airport/Partner Team of the Year, Airport Employee of the Year, Unsung Hero and Airline of the Year.
Mr Provan added: “Those individuals and teams shortlist represent and uphold our values and played their part by delivering for our customers and always going the extra mile.
“Congratulations to each of our shortlisted candidates and good luck on the night.”
Last year Glasgow Airport carried more than 9.9 million passengers – the most ever in
its 52-year history.
The airport also secured more than 30 routes and services in 2017, including Delta Air Line’s New York JFK service, Loganair’s Bergen service and Lufthansa’s Munich service.
The airport also saw a number of major infrastructure investment programmes last year, including an £8 million runway resurfacing project and an £8m project to reconfigure the western end of the airport campus to increase stand capacity.
People went above and beyond for our passengers