Glasgow Times

‘GOLDEN HOUR’ JOY Relief for older shoppers as they’re given special access by supermarke­t

- BY CATRIONA STEWART

THERE was one common theme between customers taking advantage of a protected shopping hour yesterday – relief. As supermarke­ts enforce rationing and pictures show increasing­ly empty shelves, for older people in the community their regular shop has become a stressful ordeal.

Their thanks, then, go to the chain Iceland, which has introduced a Wednesday morning golden hour from 9am til 10am exclusivel­y for the elderly and vulnerable.

From 10am until 11am elderly shoppers are given priority, although anyone is welcome.

“This is fabulous, absolutely super, said Sheena Mitchell, 77.

“It’s a wonderful thing to do and it means you won’t be fighting with everybody else.

“I find that in the shops you just can’t get the things you went out for. I just want the ordinary hand wash but there isn’t any left – you wonder what people were using before.”

Mrs Mitchell lived through rationing and said the lack of considerat­ion between then and now is marked.

She added: “We were much more considerat­e, more caring for one another to make sure everyone had a bit of what they needed.

“I’m just upset more than anything that my church is closed. Even in war time we were still able to go to church.”

Mars Douglas was shopping for he and his wife after a poor experience in another local supermarke­t where it was “absolute pandemoniu­m”.

The was a queue right round the shop to try and pay – so busy and crowded.

“It’s difficult to say if people are buying to stock up for a month but it certainly looks like people are planning ahead for some time with the amount of things they are buying.

“Pasta and toilet paper are impossible to get hold of – who knows what people are doing with it all.

“It’s just the two of us at home so we don’t need nearly as much and I am taking a pragmatic approach to the coronaviru­s situation and using common sense.

“I’ll definitely come back here for my shopping and I really hope other supermarke­ts follow suit.”

Margaret McGettigan has been at home for several months after fracturing her spine but is finally able to come out in a wheelchair with help from her daughter.

Mrs McGettigan is the full time carer for her other daughter and says she has struggled to get adequate supplies of wipes and hand sanitiser, which her daughter requires for her care needs.

She said: “Some of these people have gone too far, haven’t they?

“It is great what Iceland has done, there’s been no shoving or pushing and the staff have helped me very well.

“There was plenty of toilet paper but we only took what we needed and left the rest for other people – and that’s what everyone should be doing.”

Carol McNicol, 72, is worried about what the future holds for the over-70s after suggestion­s the government might enforce a lockdown of senior citizens.

She said: “I can’t panic buying going on.

“I went to a supermarke­t in Clydebank and it was very bad. I said to a staff member that I had stand this

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