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Busy life­styles make take­aways a tempt­ing meal-time op­tion, and we spend an av­er­age of £3,680 on them each year. The GHI turned se­cret shop­per to find out which of the new-gen­er­a­tion in­ter­net op­er­a­tions serves up the tasti­est deal...

Good Housekeeping (UK) - - Contents -

BEST NA­TION­WIDE DE­LIV­EROO

Our testers loved the con­cept and choice of pop­u­lar chains, such as Waga­mama and Prezzo, plus high-end restau­rants to or­der from. The web­site is easy to use. De­liv­ery time varies de­pend­ing on area but the driv­ers all made a good im­pres­sion. The de­liv­ery charge is £2.50, which our testers found rea­son­able. Min­i­mum or­der is ei­ther £10 or £15, de­pend­ing on where you live. de­liv­eroo.co.uk

BIG­GEST CHOICE JUST-EAT

A well-es­tab­lished ser­vice, with hun­dreds of restau­rants to choose from. Cus­tomer ser­vice is ex­cel­lent, but there is a 50p charge to pay by card. Min­i­mum or­der de­pends on the restau­rant, but de­liv­ery is usu­ally free or very af­ford­able. just-eat.co.uk

RUN­NERS UP HUN­GRY HOUSE

If you’ve got a favourite nearby restau­rant, you’ll like Hun­gry House. There’s plenty of choice from your lo­cal take­aways, they’re quick to ar­rive and it’s easy enough to or­der – but the web­site’s not that slick. De­liv­ery’s of­ten free; min­i­mum or­der de­pends where you or­der from. hun­gry­house.co.uk

JINN

Quick de­liv­ery and great cus­tomer ser­vice, but a lit­tle less choice. De­liv­ers items such as gro­ceries, wine and even flow­ers, which testers liked. De­liv­ery costs £5.95 and the min­i­mum or­der de­pends on the restau­rant. jin­napp.com

ONE DE­LIV­ERY

De­liv­ery is fast and ef­fi­cient. Choice varies de­pend­ing on the area and de­liv­ery times can be limited. The web­site’s not very user-friendly and de­liv­ery charges are quite high. De­liv­ery cost and min­i­mum or­ders de­pend on the restau­rant. one-de­liv­ery.co.uk

RIS­ING STAR AMA­ZON RESTAU­RANTS

Ama­zon Restau­rants is cur­rently only avail­able to Prime mem­bers liv­ing in Lon­don, but there are plans to ex­pand. Our tester loved the choice of restau­rants and the track­ing fea­ture. Cus­tomer ser­vice was ex­cel­lent. A slick web­site and free de­liv­ery made it our favourite. ama­zon.co.uk

◆ HOW IT WORKS

All ser­vices al­low you to pay on­line with your credit or debit card, and some with Paypal, too. It may be pos­si­ble to pay with cash on ar­rival, but check the web­site. De­liv­eroo lets you add a tip to the or­der, but other sites don’t. If you want to tip the driver, you can do it when they ar­rive.

◆ HOW WE TESTED

The GHI con­ducted a se­cret shop­per triple-test on eight de­liv­ery ser­vices across the coun­try. Our cri­te­ria? Great cus­tomer ser­vice, plenty of choice and fast de­liv­ery.

Time for a take­away – but which ser­vice re­ally de­liv­ers?

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