Everything you need to know about video calling

More of us than ever are using video calls to stay in touch with family, friends and colleagues, with a fifth of us trying it for the first time since the start of the coronavirus crisis†. Here’s how to make it work for you…

Check the camera and microphone

before starting a call. On a smartphone or tablet, make sure the video-calling app you’re using has permission to access your microphone and camera. On an iphone or ipad, head to Settings, then Privacy, then look for the name of the app and tap the slider next to it to allow access. On an Android device, choose Apps, then Permissions. Find the app, then tap the slider. If you’re using a computer, look for Audio and Video in the Settings menu to test the camera and microphone.

 Having light from a window or lamp behind you makes it harder for the caller to see you, so sit facing the light source if you can – and remember, natural light is the most flattering!

 Pick somewhere to sit where the person you’re talking to will see a plain,

uncluttered background behind

you – sitting in front of a wall is ideal. If this isn’t possible, some apps, such as Skype, have an option to blur out the background (go to Settings, then Audio and Video; select Background Effect).  Choose a quiet location. If you’re in a group call, mute your microphone when other people are talking so any background noise at your end doesn’t interrupt the conversation.

 Place the camera at eye level, so

you’re not looking down. Not only is this more comfortable, but it can also help to avoid a double chin or a clear view up your nostrils!  If you’re talking for any length of time, try to look straight at the camera and not at the other people on the screen. This will make the people you’re talking to think you’re looking at them.