Care home put in special measures
THE CARE Quality Commission (CQC) has placed Bridge House Care Home in Brighouse in special measures and told it to make urgent improvements following an inspection in August and September.
The CQC carried out this unannounced focused inspection after receiving concerns about safeguarding and the quality of care being provided to people, as well as complaints from relatives about the management of the service.
Following the inspection, Bridge House Care Home has been rated “inadequate” overall and inadequate for being safe and well-led. It is rated “requires
improvement” for being caring. It was previously rated “requires improvement” overall. The service has now been placed in special measures.
Sheila Grant, the CQC’s head of inspection for adult social care said: “When we inspect“We ed Bridge House Care Home, we were concerned that not enough improvements had been made since our previous inspection in 2019 and it was very concerning that people’s basic needs such as regular access to food and drink weren’t being met.
have told the provider what further improvements are required to keep people safe and we will continue to monitor them to make sure people are receiving the best possible care.”
Bridge House is a residential care home providing personal and nursing care for up to 66 older people. A spokesperson for the care home provider said: “The CQC report is naturally a disappointment for us all at Bridge House Care Home. However, prior to publication of the report we have already made significant progress in the areas needing improvement.
“We must accept the report but we do so confident in the improvements made to date and coming in the future given the wealth of experience, support and knowledge now in place at Bridge House.”
‘It was very concerning that people’s basic needs weren’t being met’ Sheila Grant, CQC