Up­ping their ga­meto im­prove

Hamilton Advertiser - - NEWS - Leona Greenan

Coun­cil ten­ants can now view this year’s Scot­tish Hous­ing Reg­u­la­tor Land­lord Re­port on South La­nark­shire Coun­cil.

The re­port al­lows ten­ants who live in the lo­cal author­ity’s 24,940 homes to mon­i­tor and com­pare their land­lord’s per­for­mance.

It also shows ten­ants how their land­lord has per­formed against the Scot­tish So­cial Hous­ing Char­ter in the ar­eas that ten­ants told the Reg­u­la­tor mat­ter most: homes and rents, qual­ity and main­te­nance of homes, neigh­bour­hoods, ten­ant sat­is­fac­tion and value for money.

South La­nark­shire’s re­port fared well this year with 89 per cent of those who re­sponded to the sur­vey sat­is­fied with the over­all ser­vice pro­vided by their land­lord.

The re­port also showed the av­er­age time it took the coun­cil to com­plete emer­gency re­pairs was 4.2 hours, com­pared to the Scot­tish av­er­age of 4.7 hours. The av­er­age time it takes to com­plete non-emer­gency re­pairs is how­ever 13.4 days, com­pared to the na­tional av­er­age of just 7.1 days.

It also shows that for ev­ery 100 homes in the author­ity, 6.8 cases of anti-so­cial be­hav­iour were re­ported in the last year, with 85.4 per cent of such re­solved within tar­gets agreed lo­cally, com­pared tot he Scot­tish fig­ure of 87.2 per cent.

The land­lord re­ports are de­signed to help ten­ants hold their land­lords to ac­count.

Ge­orge Walker, the chair of the Scot­tish Hous­ing Reg­u­la­tor, said: “Over­all, Scot­land’s so­cial land­lords are con­tin­u­ing to per­form well. Our land­lord re­ports give thou­sands of ten­ants across Scot­land in­for­ma­tion about their land­lord’s per­for­mance.

“Ten­ants have told us that our re­ports are a use­ful and sim­ple way to find out about how their land­lord is do­ing when it comes to the things that mat­ter most. I hope our in­for­ma­tion helps ten­ants to en­gage with their land­lords and work to­gether to keep im­prov­ing the im­por­tant ser­vices they pro­vide.”

To view the 2017 Land­lord Re­ports visit www. scot­tish­hous­in­greg­u­la­tor. gov.uk.

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