In­spec­tors’glow­ing re­port

Hamilton Advertiser - - ALL ABOUT LANARKSHIRE - Staff re­porter

Shel­tered hous­ing sup­port ser­vices across South La­nark­shire have re­ceived glow­ing re­ports fol­low­ing their most re­cent in­spec­tions.

The coun­cil’s ser­vices were graded ‘very good’across all three themes: Qual­ity of care and sup­port; Qual­ity of staffing;

Qual­ity of man­age­ment and lead­er­ship.

Re­ports from the Care In­spec­torate in­cluded pos­i­tive feed­back from ten­ants.

In­spec­tors at­tended the shel­tered hous­ing ten­ants con­fer­ence in Oc­to­ber 2016, vis­ited lo­cal com­plexes, spoke with ten­ants and staff and re­viewed the feed­back from ten­ants’ques­tion­naires. In­spec­tors high­lighted a num­ber of key strengths of the ser­vice in­clud­ing very high lev­els of ap­pre­ci­a­tion by the ten­ants us­ing it.

South La­nark­shire Coun­cil’s head of hous­ing ser­vices An­nette Fin­nan said:“it is re­as­sur­ing to hear that our sup­port ser­vice is mak­ing a real dif­fer­ence to ten­ants’lives.”

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