Build­ing re­la­tion­ships with clients that last

Harefield Gazette - - UXBRIDGE PROPERTY -

CEN­TRALISED DEPART­MENT:

Austin Res­i­den­tial’s large of­fice in Ruis­lip’s high street ser­vices all the firm’s key ar­eas in­clud­ing Ruis­lip, Ick­en­ham, Uxbridge and Har­row and the sur­round­ing sub­urbs

AUSTIN Res­i­den­tial has been pro­vid­ing a three-tier let­tings ser­vice since 2008.The com­pany boasts an un­par­al­leled of­fice on Ruis­lisp’s busy high street in the heart of their core ser­vice area.

Let­tings manager Susi Stevens MARLA ex­plained: “By hav­ing one cen­tralised depart­ment cov­er­ing all ar­eas of Ruis­lip, Ick­en­ham, Uxbridge and Har­row in­clud­ing the sur­round­ing sub­urbs, we can keep our fin­ger on the pulse with land­lords, ten­ants and cor­po­rate clients alike.”

De­scrib­ing Austin Res­i­den­tial’s unique ap­proach, Susi said: “Un­like many other sim­i­lar com­pa­nies, our dif­fer­ence is a per­son­alised ser­vice; our clients don’t deal with a dif­fer­ent per­son each time they make con­tact so we can form a close re­la­tion­ship and a true un­der­stand­ing of each client’s needs.”

Whether land­lords are choos­ing Austin Res­i­den­tial to in­tro­duce a ten­ant only, col­lect the rental or ul­ti­mately man­age a prop­erty on their be­half the process starts in the same way. One of the firm’s highly ex­pe­ri­enced mem­bers of staff will have an ini­tial con­sul­ta­tion to not only dis­cuss the po­ten­tial rent that could be achieved, but also to tai­lor a be­spoke mar­ket­ing strat­egy to en­sure and as­sure ab­so­lute peace of mind.

Austin Res­i­den­tial’s full ‘24-hour’ prop­erty man­age­ment ser­vice is the ideal op­tion for any land­lords look­ing for a ‘has­sle-free’ so­lu­tion.

“By be­ing the sole point of con­tact for all par­ties in­volved, we can not only me­di­ate, but also aide a swift res­o­lu­tion to any is­sues,” said prop­erty manager Natasha Low­man.

The com­pany’s ethos is based on re­oc­cur­ring busi­ness: “The re­la­tion­ships we build with our land­lords stand the test of time.With the vast ma­jor­ity re­turn­ing to us solely af­ter each suc­cess­ful let.

“Be­ing avail­able out of hours as well, we find any res­o­lu­tions are far quicker than other com­pa­nies I have worked with,” added Natasha.

The new­est and youngest let­tings con­sul­tant, Re­becca Crate, joined the com­pany late last year but is al­ready em­brac­ing the in­dus­try.

“Since work­ing at Austin’s, I have learned a large amount in very lit­tle time, the com­pany re­ally care about their staff and I’m al­ready busy re­vis­ing for my first ARLA (As­so­ci­a­tion of Res­i­den­tial Let­tings Agents) exam,” she said.

With fo­cused and en­thu­si­as­tic staff based in a well-po­si­tioned of­fice, Austin Res­i­den­tial as­sures you and your prop­erty that you are in safe hands!

Austin Res­i­den­tial is lo­cated at 127 High Street, Ruis­lip, HA4 8JN. Call 01895 613005.

FIN­GER ON THE PULSE:

Austin Res­i­den­tial’s let­tings manager Susi Stevens

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