NHS Trust apol­o­gises for ‘in­ad­e­quate’ care

Harefield Gazette - - FRONT PAGE -

THE NHS Foun­da­tion Trust re­spon­si­ble for men­tal health ser­vices in Hilling­don bor­ough has apol­o­gised for pro­vid­ing ‘in­ad­e­quate’ care.

Cen­tral North West Lon­don NHS Foun­da­tion Trust has come un­der fire from the Care Qual­ity Com­mis­sion.

In­spec­tors crit­i­cised three key ser­vices – chil­dren and ado­les­cent men­tal health care, cri­sis care and River­side Men­tal Health Cen­tre, which is ad­ja­cent to Hilling­don Hos­pi­tal.

An ur­gent ad­vice line was also branded a ‘dis­ap­point­ment’ by in­spec­tors.

Trust chief ex­ec­u­tive Claire Mur­doch said: “We ac­cept their judge­ments. None are a com­plete sur­prise to us, and are mainly in one ser­vice. Im­prove­ments are al­ready un­der way but I am sorry they’re needed.”

Ms Mur­doch said the Trust was aware of wait­ing time is­sues, which she said was a prob­lem na­tion­ally.

Healthwatch Hilling­don, a health and so­cial care watchdog run by and for lo­cal peo­ple, wel­comed the re­port.

A spokesman said: “From what par­ents and young peo­ple have told us, the most dam­ag­ing as­pect of men­tal health ser­vices in the bor­ough are the long wait­ing lists to get treat­ment.”

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