Harefield Gazette

Uber drivers will have designated pick ups

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UBER drivers waiting to pick up Heathrow passengers will be given a designated area inside the airport after it identified there were issues for nearby residents.

From next month, private hire vehicles will be a part of the new trial operation to prevent reports of anti-social behaviour.

According to Heathrow, drivers were parking in local roads, including residents’ driveways, whilst waiting to be booked.

Chris Joyce, head of surface access at Heathrow, said: “Heathrow is the UK’s biggest airport and a major transport hub requiring the valuable services licenced taxis and private hire vehicles (PHVs) offer our passengers.

“However, we also have responsibi­lities to our neighbours and find the reports of anti-social behaviour by PHV drivers unacceptab­le.”

He added: “We are committed to being a better neighbour, and since being alerted by local residents, we have worked collaborat­ively with local authoritie­s, residents, regulators, the London Assembly and the private hire industry to address this issue.”

Villagers in Harmondswo­rth and residents of Stanwell in Surrey said there have been “punch ups when residents ask the Uber drivers to leave” .

An Uber spokesman said: “We take any reports of antisocial behaviour very seriously, and what has been alleged is clearly unacceptab­le.

“Whilst this issue is not confined to Uber, we would urge residents to report such behaviour so we can take the appropriat­e action.”

The news comes as Heathrow CEO John Holland-Kaye announced a series of changes, including a ban on night flights, to “go above and beyond what the Airports Commission have recommende­d” and secure a third runway decision from Prime Minister David Cameron.

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