Hos­pi­tal vol­un­teers praised by NHS Trust

In­valu­able group recog­nised dur­ing spe­cial week

Harefield Gazette - - OPINION -

AS NA­TIONAL vol­un­teers’ week draws to a close, The Hilling­don Hos­pi­tals NHS Foun­da­tion Trust has paid trib­ute to those who pro­vide in­valu­able sup­port at its hos­pi­tals.

The Trust cur­rently has around 240 vol­un­teers work­ing at both sites, in ad­di­tion to vol­un­teers from groups such as the League of Friends, Com­fort Funds, Di­a­beti­care and Hos­pi­tal Ra­dio, who also play an im­por­tant role.

Vol­un­teers are based on re­cep­tion desks, on the wards and in the shops on site run by vol­un­tary groups and work in a va­ri­ety of roles.

For ex­am­ple, they may be as­signed with help­ing vis­i­tors with di­rec­tions and in­for­ma­tion or may be work­ing on a ward, help­ing to pro­vide sup­port to meal­times.

Bryan Child is a ‘pa­tient buddy’ based in the main re­cep­tion at Hilling­don Hos­pi­tal.

His role is to help to di­rect pa­tients and vis­i­tors pa­tients at and pro­vide in­for­ma­tion about the hos­pi­tal’s ser­vices.

He ac­com­pa­nies peo­ple to whichever de­part­ment they need to visit, pro­vid­ing com­pany along the way.

Mr Child said: “I find the job very grat­i­fy­ing, as I am help­ing peo­ple who are un­well and may be wor­ried about their hos­pi­tal visit. Also, as I live on my own, it gives me con­tact with other peo­ple in a way that I hope is of ser­vice to them.”

Court­ney Brad­shaw is a 17-year-old stu­dent plan­ning go to univer­sity.

She vol­un­teers at Hilling­don Hos­pi­tal once a week and her role is to pro­vide general as­sis­tance, look af­ter pa­tients dur­ing

I find the job very grat­i­fy­ing, as I am help­ing peo­ple who are un­well”

to meal­times and pro­vide nurses with in­for­ma­tion for their daily records. In a typ­i­cal day, Court­ney will meet and help 12 pa­tients, with many of them find­ing com­fort in the com­pany of hav­ing some­one to talk to.

Ms Brad­shaw said: “I’ve seen that hos­pi­tals are very busy places and it’s dif­fi­cult for staff to spend time sit­ting and chat­ting with pa­tients, so I re­ally feel like I’m help­ing just by pro­vid­ing that sup­port and some com­pany to pa­tients.”

For in­for­ma­tion about cur­rent vol­un­teer­ing op­por­tu­ni­ties, visit https://www.thh.nhs.uk/ jobs/vol­un­tary.php.

n IN­VALU­ABLE: (Above) Vol­un­teer Bryan Child helps Kay at the re­cep­tion; (left) Court­ney Brad­shaw

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