Agency wins awards for customer service

LAKIN & Co has been given a gold award by AllAgents.co.uk as best overall estate agent in Uxbridge for customer experience in 2016. The firm’s team have been working hard to keep up their excellent customer service record and to continually improve their service AllAgents.co.uk is an independent directory and review site which allows consumers to search for and write reviews about estate and letting agents in the UK. It has awarded Lakin & Co ‘gold’ based on actual customer feedback.

AllAgents runs its annual awards, which rate agents based purely on what their customers think over a 12-month period. Agents are judged in their local area, county and nationally. Unlike other awards schemes, these accolades are not decided by colleagues, trade bodies, journalists or peers – they are chosen by those who pay the price in cash and their experience.

Lakin & Co also picked up a silver award for customer experience in Uxbridge for lettings.

“In the ever-evolving property industry and an age where customer service is at the forefront of business, Lakin & Co understands the importance of maintaining an excellent reputation for customer service. Not only does it ensure prospective clients flock to their company to use their services, it also helps attract excellent buyers and Lakin & Co’s Uxbridge sales department picked up a gold award for being the best in the area for customer service, while its lettings department was also recognised with a silver award in a scheme run by AllAgents.co.uk. tenants who are equally looking for a good experience,” said director Chris Lakin.

Striving to achieve the best for everyone they deal with, Lakin & Co takes great pride in having an excellent customer service record and the online reviews they receive are testament to this. The process of selling or letting your property can be often fraught with frustration and disappointment but Lakin & Co remains loyal and dedicated in continually pushing to achieve the best favourable outcome for its clients through determination and hard work.

If you would like to learn more about how Lakin & Co can help you please call 01895 5444 555 or visit the website www.lakinandco.com.