Region’s hospice rated as outstanding by watchdog

Rainbows caters for life-limited children and teens

RAINBOWS Hospice has been giving an outstanding rating by The Care Quality Commission after inspections in May and June.

Under the CQC’s new programme of inspections, all services are being given a rating according to whether they are safe, effective, caring, responsive and well-led.

The hospice achieved an Outstanding rating for being effective, responsive and well-led and good for being safe and caring.

Asosia Nyanin, CQC’s head of inspection for adult social care in the central region, said: “We were impressed with what we found during our inspection of Rainbows Hospice for Children and Young People.

“We spoke with young people using the service who told us they had confidence in the staff to provide the care and support required as they were knowledgeable and understood their individual needs.

“The design, adaption and decoration of the hospice met the needs of children and young people in the promotion of their independence and facilitated their care, while providing a stimulating and interactive environment for play and activity.

“The provider had facilitated additional training for some staff to further develop their skills and knowledge in relation to physiotherapy, occupation therapy and speech and language skills. The role of therapy assistant had been created, which enabled the children and young people to receive their required therapy, which included safe eating and drinking.

“We were able to observe how staff skills, knowledge and roles were used to support people effectively. We observed as a young person took part in a music therapy session, facilitated by a music therapist. The young person reacted to this, showing enjoyment and their appreciation to the music.

“All this meant people received a high standard of care, which is why it has been rated outstanding,”

The Hospice, based in Loughborough, provides care for children and young people up to age of 30, with life threatening or life limiting conditions.

The services they provide includes specialist respite, palliative, end of life and bereavement care to families and young people in the hospice and across the East Midlands.

A full report can be read at www.cqc.org.uk/location/1-122038149