Launch event for new NHS transport service

PATIENTS can meet with staff contracted to provide non-emergency health service transport.

The event is aimed at service users, carers, NHS and social care staff as well as community organisations which might come into contact with the new provider.

Taking place at the NSPCC National Training Centre in Gilmour Close, Leicester, the event runs from 6pm to 8pm on Tuesday September 26.

It has been organised by the county’s clinical commissioning groups who appointed TASL to take over the transport service from October.

Tamsin Hooton, director of urgent and emergency care for Leicester, Leicestershire and Rutland said: “This event marks the start of a new patient-centred service and is a great opportunity for local people to hear how the ser- vice aims to meet the needs of local people and improve patient experience from the point of first contact when the booking is made, through to returning home. It is also a great opportunity to ask a range of questions about every aspect of the service including eligibility and how to book.”

Regional director for TASL, Stewart Briggs, said: “We encourage anyone interested to visit us at the event where we will be showing you what we’ll be providing and how we can develop an increasingly tailored service from day one. We will use this opportunity to listen to previous experiences and use this insight to help us model a better service to the community.”

Non-emergency transport is used for people with specific medical needs attending healthcare services.

Bookings for the event can be made online via the West Leicestershire CCG website or call 0300 404 2999 (ext. 6852).