New service can help slash costs of energy
Vulnerable residents could save money
ELDERLY or vulnerable householders can access direct help to ease winter fuel worries thanks to a new county council service.
People can save hundreds of pounds on their energy bills as part of the Warm Homes initiative through First Contact Plus from Leicestershire County Council.
Living in a cold home can affect people’s health and well-being but through advice and support from Warm Homes people can be more in charge of their fuel financial dealings and prevent concerns about being able to afford to heat their house.
Officers from the service visit people and provide infor- mation on heat and hot water settings to maximise benefits while minimising cost.
Advice is also given on switching energy suppliers which could result in substantial savings.
One happy client said: “My bills were spiralling and I wasn’t sure what was causing this.
“I realised I was paying far more than my neighbours for energy and I needed help in solving the problem.
“I’ve switched tariff and my energy bills have reduced by over £24 a month. The service gave me a voice that I didn’t have and pointed me in the right direction, plus it was useful to have someone knowledgeable to clarify the jargon.
“I would definitely encourage others to take advantage of the Warm Homes service.”
Other advice which can also be offered to help residents bring down the cost of their energy includes:
• Understanding boiler and heating controls • Debt relief support • Energy efficiency and grants
To find out more, contact the service by calling 0116 305 4286 or visiting www.firstcontactplus.org.uk
Leicestershire County Council HQ at county hall in Glenfield