New ser­vice can help slash costs of en­ergy

Vul­ner­a­ble res­i­dents could save money

Hinckley Times - - NEWS - KAREN HAMBRIDGE karen.hambridge@trin­i­tymir­ror.com

EL­DERLY or vul­ner­a­ble house­hold­ers can ac­cess di­rect help to ease win­ter fuel wor­ries thanks to a new county coun­cil ser­vice.

Peo­ple can save hun­dreds of pounds on their en­ergy bills as part of the Warm Homes ini­tia­tive through First Con­tact Plus from Le­ices­ter­shire County Coun­cil.

Liv­ing in a cold home can af­fect peo­ple’s health and well-be­ing but through ad­vice and sup­port from Warm Homes peo­ple can be more in charge of their fuel fi­nan­cial deal­ings and pre­vent con­cerns about be­ing able to af­ford to heat their house.

Of­fi­cers from the ser­vice visit peo­ple and pro­vide in­for- ma­tion on heat and hot wa­ter set­tings to max­imise ben­e­fits while min­imis­ing cost.

Ad­vice is also given on switch­ing en­ergy sup­pli­ers which could re­sult in sub­stan­tial sav­ings.

One happy client said: “My bills were spi­ralling and I wasn’t sure what was caus­ing this.

“I re­alised I was pay­ing far more than my neigh­bours for en­ergy and I needed help in solv­ing the prob­lem.

“I’ve switched tar­iff and my en­ergy bills have re­duced by over £24 a month. The ser­vice gave me a voice that I didn’t have and pointed me in the right di­rec­tion, plus it was use­ful to have some­one knowl­edge­able to clar­ify the jargon.

“I would def­i­nitely en­cour­age oth­ers to take ad­van­tage of the Warm Homes ser­vice.”

Other ad­vice which can also be of­fered to help res­i­dents bring down the cost of their en­ergy in­cludes:

• Un­der­stand­ing boiler and heat­ing con­trols • Debt re­lief sup­port • En­ergy ef­fi­ciency and grants

To find out more, con­tact the ser­vice by call­ing 0116 305 4286 or vis­it­ing www.first­con­tact­plus.org.uk

Le­ices­ter­shire County Coun­cil HQ at county hall in Glen­field

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