Important numbers and information

Hinckley and Bosworth Borough Council

General enquiries: 01455 238141. You can also send an enquiry on the website.

The 24-hour payment line is Hinckley 619617.

The authority is experiencing very high call volumes, so if you are able to resolve your enquiry online that would help call handlers to help people who are unable to use online services.

The offices are only open to visitors with pre-appointments and emergencies.

For more information about cancelled events and services and the latest updates, visit the borough council’s website and Facebook page. Leicestershire County Council

For general enquiries or to be directed to a department: 0116 232 3232.

The County Hall building is currently closed to the public. If you have questions or concerns regarding a citizenship ceremony, wedding, civil partnership or registering a birth, contact the registrars team on 0116 305 6565 or use the contact us form on the county council website.

Government updates

Visit the Government website for the latest advice and guidance.

Hinckley BID

Call Hinckley 698494 or email steve@hinckleybid.co.uk.

Age UK

Helpline for older people who are most at risk: 0116 299 2239. For information about how to donate food and other essentials, visit the Age UK Leicestershire and Rutland website.

You can also donate to Age UK’s #LeicsCovidCare on the Virgin Money Giving website. Medical help

If you have any symptoms, use the 111 online coronavirus service on the NHS website, or if you cannot get help online, call 111.

Medical help not related to Covid-19

For health information and advice, use the NHS website or your GP surgery website. For urgent medical help, use the NHS 111 online service – only call 111 if you’re unable to get help online.

For life-threatening emergencies, call 999