My job helping children abused by paedophiles to win justice

“Obviously professional knowledge of the law is a prerequisite in my job, but the key quality for me is to have empathy for your client and to understand what they have gone through and indeed are still suffering the consequences of.

“Our job is to extract key information from the client, advise them and pursue any claim expeditiously and effectively.

“We are not counsellors, but it is essential to be sympathetic, patient and to be able to listen.

“I often find that some people have difficulty speaking directly about the abuse for the first time, whether that be face to face or over the telephone.

“One solution to this is to suggest that they write it down instead ”

She said Jordans have an experienced team of solicitors and support staff who do nothing but abuse work.

They have male and female staff of varying ages, all of whom are used to dealing with the subject matter of abuse claims in a caring and sensitive way.

Molly added: “Another key aspect of dealing with these cases is to establish the client’s expectations from the outset.

“It is important that the client has a clear understanding of what can be achieved and the level of compensation they can expect to receive. They want to be kept informed and be reassured their case is being handled sensitively and with discretion.

“Many of these individuals will have suffered sexual or physical abuse by people who were in a position of trust or authority.

“It is very important that clients have trust in the work we do and feel confident that we are acting in their best interests.

“The civil process can seem daunting, so it’s vital to make the client fully aware of what is involved and to encourage them to seek external support from family or other professionals throughout the course of their claim, should they need it.

“If they don’t have family support or know what professionals there are there to help, we can advise clients and point them in the right direction in order they get the help they need.”

During her many years of dealing with abuse claims, Molly has dealt with some horrific cases which understandably can be upsetting, but Molly said the work she does to help clients achieve some sort of justice makes it all worthwhile.