Mum’s praise for son in 999 delays

“I could hear them discussing me in my kitchen. I was having a heart attack and they were talking about me.

“I’ve never taken drugs. They put me on a stretcher and put me in the ambulance. Nathaniel saw them resuscitating me. When they took me away Nathaniel went to my other son Jamaine and told him ‘mum’s dead.’ And I could have been.”

Perveen was taken first to Huddersfield Royal Infirmary, where she was stabilised, and then to Leeds General Infirmary where a stent was fitted. Later she was transferred to Calderdale Royal Hospital in Halifax.

The former care assistant is now recovering at home from an experience she describes as “traumatising” for all concerned.

“I would not want anyone else to go through that,” she said. “I know I’ve been lucky. My family could have been burying me this week.

“I want to know why so much time was wasted before the ambulance got to me. Nathaniel did everything that he could for me. He is my little hero.”

Andrew Simpson, sector commander for Calderdale, Kirklees and Wakefield at Yorkshire Ambulance Service NHS Trust, said: “We are very sorry to hear that the patient is unhappy with the service provided by the Trust when she was taken ill recently.

“Our Patient Relations Team is in direct contact with her about the ambulance response on that day and is looking into the concerns she has raised.”