Apple’s online support wins praise from users

With many Apple Stores still closed because of the global pandemic, many have wondered what has happened to those packed Genius Bars, full of technicians fixing customers’ machines

and answering their questions. Well, it turns out Apple’s online support has stepped in and won praise for its excellent service. “Consistently, the wait times for the online chat are usually only a few mins, and every time I have phoned the Apple support line, I have been pleasantly surprised at the speed and efficiency my issues have been dealt with,” commented Luke Filipowicz, writing for imore.