Fix a per­sis­tent iCloud ap­proval re­quest

Glenn Fleish­man re­veals what to do when Ap­ple keeps pes­ter­ing you with a re­quest for a se­cu­rity ap­proval

iPad&iPhone user - - NEWS -

Reader Mary Gascho has a per­sis­tent pest. After up­grad­ing her iPhone, “I am con­stantly get­ting an ‘ap­proval re­quest sent’ pop-up.” The mes­sage tells her that if she wants to keep us­ing iCloud, she needs to ap­prove that from another de­vice that is us­ing the same iCloud ac­count.

This ap­pears to be re­lated to iCloud Key­chain based on re­ports from other peo­ple hav­ing the per­sis­tent prob­lem. My col­league Joe Kis­sell wrote a thor­ough rundown in 2013 on us­ing iCloud Key­chain, in­clud­ing

ap­prov­ing ac­cess from one de­vice for another, and that’s re­mained largely un­changed.

How­ever, Mary’s prob­lem and that of oth­ers doesn’t seem to be al­le­vi­ated by us­ing his di­rec­tions. Her old phone, which is still ac­tive, isn’t giv­ing her a way to ap­prove ac­cess on the new one.

Other users have found a way to clear this mes­sage with­out los­ing ac­cess to iCloud:

In Set­tings > iCloud > iCloud Key­chain, flip the switch off

Restart your iPhone nor­mally. (Hold down the Sleep/Wake but­ton un­til the red slider ap­pears, swipe it, wait for it to shut down, then press the but­ton to power it up again)

Go back to Set­tings > iCloud > iCloud Key­chain, and flip the switch on

When prompted, en­ter your pass­code

When prompted, en­ter your iCloud ac­count pass­word

This solved the prob­lem for other peo­ple.

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