Some are happy with no train Wi-fi

Kent Messenger Maidstone - - FRONT PAGE -

Some peo­ple are eas­ily pleased.

Some 18% of rail pas­sen­gers polled said they were happy with South­east­ern trains’ Wi-fi ser­vice – de­spite the fact that it doesn’t ex­ist.

More than 50,000 rail users were ques­tioned in The Na­tional Rail Pas­sen­ger Sur­vey, Trans­port Fo­cus, over sat­is­fac­tion lev­els for var­i­ous as­pects of train travel.

None of South­east­ern’s trains have in­ter­net ac­cess, even though Kent pas­sen­gers were promised by rail min­is­ter Paul May­nard last year they would be among those to ben­e­fit from an in­vest­ment of nearly £50m.

“We are de­ter­mined 90% of all trains will have ac­cess to Wi-fi by the end of 2018,” he said.

But now the train firm con­firmed Wi-fi will not be avail­able on any of its trains un­til the end of win­ter.

The over­all sat­is­fac­tion score for Wi-fi across all op­er­a­tors in Bri­tain was just 30%.

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