Royal Mail spokesman Sally Hopkins said: “We are sorry to hear of these residents’ experience with Royal Mail. We are reminding our delivery postmen and women to double check any items for those addresses to ensure mail is delivered correctly.
“We also advise customers to use the full postal address, including the postcode, to ensure we can deliver all mail as quickly and efficiently as possible. If any customer has any query about their mail services, they should contact the Royal Mail customer service team on 03457 740 740 or via our website www. royalmail.com.”