Mixed re­views for out­let’s inau­gu­ral drive-in cin­ema

Kentish Express Ashford & District - - Pop-up Screening - By Sa­man­tha Wil­liams

Hun­dreds of film fans filled the Ash­ford De­signer Out­let for the cen­tre’s first drive-in cin­ema club.

Pop­u­lar chil­dren’s movie Up and hit mu­si­cal Grease were shown at the mall in Kim­ber­ley Way on Thurs­day and Fri­day evenings last week.

The films were shown on a big in­flat­able screen pro­vided by Ur­ban En­ter­tain­ment, the UK’s lead­ing sup­plier of in­flat­able cin­ema screens, and view­ers lis­tened through their car’s stereo.

How­ever, some guests were left dis­ap­pointed due to the re­stricted view­ing, and com­plained to the cen­tre.

One viewer, who asked for a re­fund, said: “Will say we were very dis­ap­pointed! Could not get into the film as there were posts and signs in the way of the screen.

“I think the only bit we en­joyed was when ev­ery­one was bib­bing just be­fore the film started!

“I think it’s a re­ally good idea but the lo­ca­tion was ter­ri­ble! We ended up leav­ing a quar­ter way through the film!”

Another said they could only see a quar­ter of the screen, add- ing: “Four peo­ple car­ri­ers parked in front of us!

“We’re in a Corsa. Surely peo­ple in big cars should park near the back, they have the ad­van­tage of height at least!”

Another un­happy cus­tomer de­scribed the event as an “ab­so­lute joke” and said they tried to leave but “due to the poor or­gan­i­sa­tion” they were boxed in and there­fore had to wait un­til the film was over.

The Out­let has now agreed to give re­funds to any­one who was un­happy with their ex­pe­ri­ence.

A spokesman said: “Due to a fan­tas­tic re­sponse to the drivein cin­ema event, McArthur­Glen Ash­ford De­signer Out­let did ex­pe­ri­ence an over­crowd­ing within the cen­tre.

“Ash­ford De­signer Out­let would like to of­fer our apolo­gies to guests who were not able to en­joy the event as an­tic­i­pated and will be of­fer­ing a full re­fund to those cus­tomers.

“Please email our cus­tomer ser­vices team on cus­tom­erser­vice@ash­ford­de­signer­out­let. com with your name, ref­er­ence num­ber and email ad­dress on the ticket for fur­ther as­sis­tance.”

What do you think? Write to Ken­tish Ex­press, 34-36 North Street, Ash­ford TN24 8JR or email ken­tish­ex­press@ thek­m­group.co.uk

Pic­ture: Chris Davey FM3988240/ FM3988206

Selina Thor­ley, Claire Thor­ley, Tr­ish Par­sons and Claire Trice en­joy a pizza be­fore the show; Ab­bie, 12, Caitlin, 15, and Penny and Martin Smith

Pic­ture: Chris Davey FM3988238

Ian Elk­ing­ton-Brown and daugh­ter Eleanor, 17, with their 1956 Vaux­hall Velox

Pic­ture: Chris Davey FM3988223

Ge­or­gia Hilden, nine, en­joy­ing some pop­corn

Pic­ture: Chris Davey FM3988218

Tilly Gar­ratt, 10, Sam Wil­liams and sis­ter Beth, 13

Pic­ture: Chris Davey FM3988212

Donna Gold­ing, An­nie Gold­ing, 16, and El­lie Crew, 16, en­joy­ing the film

Pic­ture: Chris Davey FM3988233

Mor­gan Wagstaff, 12 dressed for the part

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